Frequently Asked Questions

Search Documentation, Knowledgebase And Watch Videos To Find Answers

Yes, we offer 24/7 support to ensure your website is running smoothly at all times. Our team is available to address any issues or concerns you may have, day or night.

Absolutely! We implement robust security measures, including firewalls, malware scanning, and regular updates, to protect your WordPress site from threats and vulnerabilities.

If your site goes down, we act quickly to identify the issue and restore your site. Our monitoring tools and support team ensure minimal downtime for your business.

Yes, we can include email hosting as part of your package or integrate it with a third-party email provider to meet your specific needs.

Our team typically responds to issues within 1-2 hours and prioritizes urgent matters to ensure your website stays online and fully functional.

Yes, we handle all WordPress updates, including core, plugins, and themes, to ensure your site stays secure and performs optimally.

Yes, we specialize in supporting e-commerce sites, including WooCommerce. From setup to performance optimization, we’ve got you covered.

Yes, SSL certificates are included in all our plans to keep your website secure and to provide your visitors with a safe browsing experience.

Yes, our services are contract-free. You can cancel at any time, but we’re confident you’ll love what we offer.

The monthly fee covers hosting, maintenance, security, backups, and ongoing support to ensure your website runs seamlessly.

Yes, we provide malware removal services and implement measures to prevent future infections, ensuring your site remains secure.

Absolutely! We specialize in speed optimization, reducing load times, and enhancing user experience through advanced performance techniques.

Yes, we provide database optimization and management to keep your site running efficiently and to prevent slowdowns.

Yes, we provide cPanel access for customers who want full control over their hosting environment.

Yes, daily backups are part of our standard offering. You can rest assured your data is safe and can be restored quickly if needed.

Yes, we offer migration services for multiple sites. We handle the process seamlessly to ensure your websites are transferred without issues.

Yes, we support custom themes and plugins and can help with troubleshooting, updates, and performance optimization.

If you exceed your hosting plan’s resources, we’ll work with you to scale up your plan or optimize your site to stay within the current plan’s limits.

Our Monthly Support Packages

World Class Support To Suit Every Website Need

Essential

$150

Full Support for 1 Website
Business Hosting Plan
Email Configuration
Enhanced Website Security
Weekly Website Backups
Managed WordPress Updates
Free Website Migrations
Performance Monitoring
SEO Configuration
Monthly Database Optimization
Error Troubleshooting
Minor Website Customizations
Priority Support

Dedicated

$249

Full Support for 1 Website
Business Hosting Package
Includes Essential Plan
WooCommerce Management
Free Performance Service
Membership & Booking Sites
Google My Business Set up
Search Engine Optimization
Advanced Customizations
Content Uploads and Edits
Image Optimization
API Integration
Analytics and Tag Manager
Page Builder Support

Agency

$1199

Full Support for 10 Websites
Enterprise Hosting Package
Includes “Dedicated” Plan
Malware Scanning and Removal
24/7 Server Side Support
99% Uptime Guarantee
Client Management Dashboard
Dedicated Slack Channel
Multisite Management
Client Staging Areas
Consultation Services
One-on-One Training
Unlimited Website Migrations

Support Articles

Our Expert Team Talk WordPress Hosting

  • UNDERSTANDING RESOURCES USAGE ON YOUR YOGI’S VPS HOSTING PLAN

    Managing resource usage effectively on your VPS hosting plan is crucial for ensuring optimal performance, reliability, and cost-efficiency. This guide [...]

    November 17th, 2024 0 comments on UNDERSTANDING RESOURCES USAGE ON YOUR YOGI’S VPS HOSTING PLAN

  • HOW TO TAKE A BACKUP OF YOUR WEBSITE USING CPANEL

    Taking regular backups of your website is crucial for ensuring your data is safe in case of unexpected issues [...]

    February 18th, 2015 Off Comments off on HOW TO TAKE A BACKUP OF YOUR WEBSITE USING CPANEL

  • TROUBLESHOOTING COMMON WORDPRESS ERRORS

    WordPress is a powerful platform, but errors can occasionally disrupt your site. This guide addresses common WordPress issues such as [...]

    February 18th, 2015 Off Comments off on TROUBLESHOOTING COMMON WORDPRESS ERRORS

  • MANAGING DOMAINS ON YOGI’S VPS: REGISTRATION, TRANSFER, AND DNS SETUP

    Managing domains effectively is essential for ensuring your website is accessible and secure. This guide provides a comprehensive overview of [...]

    February 18th, 2015 Off Comments off on MANAGING DOMAINS ON YOGI’S VPS: REGISTRATION, TRANSFER, AND DNS SETUP

Fun Support Facts

We Love Our Jobs And That Makes All The Difference

0
Support Tickets Answered

Lorem ipsum dolor sit etra amets, consectetur adipiscing elit, sedips do eiusmod tempor incid et dolor.

0
Group Photos Taken

Lorem ipsum dolor sit etra amets, consectetur adipiscing elit, sedips do eiusmod tempor incid et dolor.

0
Cups of Coffee Sipped

Lorem ipsum dolor sit etra amets, consectetur adipiscing elit, sedips do eiusmod tempor incid et dolor.

0
Hours of Video Games

Lorem ipsum dolor sit etra amets, consectetur adipiscing elit, sedips do eiusmod tempor incid et dolor.

Common Support Queries

Before Contacting The Support Team Read Our Common Support Queries

  • Retrieving Your Customer Number

  • Resetting Your Password
  • Retrieving Your Customer Number or Resetting
  • Android: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2007: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2013: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Retrieving Your Customer Number
  • Resetting Your Password
  • Retrieving Your Customer Number or Resetting
  • Android: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2007: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2013: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting